Privacy Policy - Alpha Core Healthcare | Medical Billing Services

Alpha Core Healthcare's Privacy Policy

1. Introduction

Alpha Core Healthcare (“ACHC”, “we”, “our”, or “us”) respects the privacy and confidentiality of your information. This Privacy Policy outlines how we collect, use, disclose, and protect the information received from healthcare providers, partners, and organizations through our website (https://www.alphacorehealthcare.com) and our associated services (collectively referred to as the “Services”).

This policy is crafted in compliance with the General Data Protection Regulation (GDPR) and other applicable data privacy laws and regulations.

2. Information We Collect

We may collect the following types of information:

Personal Information: such as names, email addresses, phone numbers, job titles, and organizational details. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Data Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties.
Usage Data: including browser type, IP address, pages visited, and other data collected through cookies and analytics tools.
Health Information (if applicable): any healthcare-related data provided for processing or support purposes, in accordance with HIPAA or equivalent regulations.

3. How We Use Your Information

The information we collect is used to:

Provide and maintain our Services.
Respond to inquiries and provide customer support.
Improve and personalize user experience.
Comply with legal and regulatory obligations.
Communicate about updates, promotions, and relevant news (only with your consent).

4. How We Share Information

We do not sell your personal information. We may share data only when necessary:

With trusted third-party service providers who help us operate our Services.
To comply with legal obligations or respond to lawful requests.
In the event of a business transaction (e.g., merger or acquisition), in accordance with data protection regulations.

5. Data Protection & Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. These include encryption, access controls, and secure data storage practices.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent at any time.
File a complaint with a supervisory authority.

To exercise these rights, please contact us at hello@alphacorehealthcare.com

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience and analyze traffic. You can manage cookie preferences through your browser settings or our cookie consent banner.

9. Third-Party Links

Our Services may contain links to third-party websites. This policy does not apply to those websites, and we are not responsible for their content or privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us at:

📧 hello@alphacorehealthcare.com
🌐 https://alphacorehealthcare.com